What's the most important asset to scale a healthy business? Without a doubt, it's people. But still, HR is one of the most easily overlooked disciplines in the workplace.
Personnel management is an exciting field, with many subdomains: hiring, training, employee well-being,... Essentially: it's the art of building a happy, loyal and productive human team!
Nowadays, the HR sector is becoming increasingly automated. More and more software platforms emerge, which help HR professionals do the job. Needless to say, these new tools generate a lot of valuable business data.
The HR sector can benefit enormously from the insights that lie beneath. But how to facilitate these insights? In this article series, we'll guide you through! We'll provide you with a complete guide to a data-driven HR approach, with a full list of KPIs per discipline.
Eventually, data will help HR professionals to make better decisions. But before we get there, there are a number of questions to tackle.
For HR software companies:
For HR professionals:
So the basic question is: "How to transform raw data into something that is useful within the field of HR?" The answer is straightforward: with a dashboard. BI has done the trick for over decades. It's even possible to embed dashboards into an HR software or a customer portal.
Now of course, a dashboard is just a means to an end. What's more important, is the content of your dashboard. Which are the key metrics you'll want to visualize?
As mentioned, the HR sector covers many different fields, with tons of metrics to choose from. This seems like a tricky job, but it shouldn't be!
In each article of this series, we'll discuss one field of HR in detail. We'll look at the most crucial KPIs, and provide you with some example dashboards. This will help you get started, and serve as a source of inspiration for your own dashboards.
We've divided our series into 5 major fields in HR:
In this first article, we'll discuss the field of employment. What are we waiting for? Let's dive right into it!
Employment is a broad concept. In this context, we're aiming at all things related to staffing or employee planning. When working on different projects, it can be a hassle to plan your workforce effectively. You'll be confronted with questions like:
"Which skillset do we need for the job? Who on the team is available? How much revenue are we getting from the project? How can we plan more effectively to cut costs?"
You'll find this article most useful if you're involved in processes such as:
Now, what's interesting to look at when planning human resources? In the table below, we've outlined some of the key metrics to monitor.
Before diving into this, let's explain how this table works. Each column represents a key metric or KPI. Each row then contains a measure that can (or cannot) be combined with that metric for drill-down analysis.
For example: you could look at the total number of hours performed per employee, or per type of contract (freelance, fixed, student,...).
Note: you can also combine multiple measures on a single metric.
Now that you're equipped with the right KPIs, it's time to present your metrics visually. But of course, you're not on your own! We've built an example dashboard for you to get some inspiration.
Want to plan your staff more effectively? Or monitor the revenue on your projects? This staffing dashboard template will help you get started.
This guide will have HR professionals covered to make better decisions in staff management. What's more, as an HR software vendor, this will help you understand which insights your customers are typically looking for.
Your next step will be building your dashboard, like the one above. With a tool like Cumul.io, this is relatively simple. On top of that, you can embed dashboards into your software application with limited coding!
To finalize, here are some extra resources to help you build your dashboards: