Embedded analytics help us make a business case for our video platform. Based on the data, we can prove to mortgage departments in banks that video saves them 20 minutes compared to face-to-face meetings.
Every day, we received customer requests for more specific reporting. By adding an ‘edit mode’, our customers can now visualize their data how they want. After a month, we already saw a decrease in support tickets.
We needed to drastically lower the amount of effort we put into creating customized dashboards. Cumul.io allowed us to reduce the time to produce a dashboard from weeks to days. Even to hours.
Our sales and marketing teams now have a new value driver to promote. The dashboards create a “wow” factor online and in conversations with prospects and customers that didn’t exist before.